Just a note on Salesforce.com
I went in place of my boss on Friday to a Salesforce.com seminar regarding their web services, composite framework, and Apex Code product perks. Apex Code is their version of stored procedures that are written by the (advanced) user and run on the Salesforce server side in response to data-related events. That means you can do things like update other data objects in response to an insert, and stuff like that. Salesforce is known for doing cool stuff with Web 2.0, and I think their “service-side” customization ability puts them way ahead of the curve; in fact, Apex Code is so Web 2.0 that it probably isn’t on the by-now-stale lists of Web 2.0 concepts. It’s not user-contributed content — it’s user-contributed application logic.
Tags: crm, web services
January 15th, 2007 at 7:42 pm
We use SFDC in our company and have attempted to also use their partners. We will be dumping SFDC next quarter and going with SugarCRM. One thing and this is not sour grapes but heard over and over and over from their partners. Salesforce.com SUCKS to work with. We didn’t always see that on our side but their partners get nothing but hot air on the number of “potential” subscribers they can tap into. Well, my company is one of them, BUT, the AppEchance and Salesforce.com architecture is anything but advanced. Their partners are limited in anything significant on customization. Salesforce is behind the times not ahead… your crazy !!!!!!! It takes more than a press release and demoware. Try and speak with customers and partners . It will save your “seminar” time.
May 22nd, 2007 at 5:10 pm
Salesforce.com is a great marketing machine, but none of these perks are really new! All of the hosted CRM vendors that I know, offer a web services API, and many web 2.0 features and enhancements. Netsuite and Salesboom.com especially have been the kings when it commes to interactive real time drill-down 3d charts and dashboards. These two companies have used AJAX before the term has been even invented.